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1. Scope of Service
Overseas shipping is available only to specific countries. You can inquire about the list of eligible countries through our customer service team.
Certain items may be restricted due to international shipping laws, customs regulations, or product type.
Shipping fees vary depending on the destination, item type, weight, and shipping method (air cargo or sea cargo).
There may also be insurance fees for specific items, and customers are responsible for the insurance.
2. Delivery Process
Mobile devices are shipped with protective packaging to minimize the risk of damage during transit.
Estimated delivery times depend on the destination and selected shipping method: sea cargo (30 to 45 days) and air cargo (10 to 15 days), depending on each country.
Delivery times are estimates and are not guaranteed, as delays may occur due to customs processing, carrier issues, or other unforeseen events.
Customers are responsible for ensuring that items in their order comply with the destination country’s laws.
The recipient is responsible for providing any necessary documentation or information requested by customs authorities.
3. Liability and Terms Changes
Our company is not liable for delays caused by customs inspections, carrier issues, or natural disasters.
For returns and refunds, the device must be unused, in its original packaging, and with all accessories included.
The buyer must cover return shipping costs.
Refunds are issued after the returned item is inspected and approved.
Return requests due to customs clearance issues or non-payment of duties are not eligible for refunds.
GAT reserves the right to amend these terms and conditions without prior notice.
4. Warranty and Support
All mobile devices include a warranty of [duration]. Warranty terms are governed by the policies of the manufacturer.
Warranty claims must be submitted to the seller or the manufacturer, depending on the product warranty terms.
The buyer is responsible for shipping costs associated with warranty repairs or replacements.
For any questions or issues regarding overseas delivery, please contact our customer service team via hotline or SNS.
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